Fink's Jewelers reserves the highest standards for the jewelry we sell to our customers. Our return guidelines are in place to ensure that our merchandise retains its exceptional quality.

Returns via FedEx
15 days from date of delivery with authorization, original packaging, and web packing slip. Subject to quality control inspection. If you are unsatisfied with your purchase for any reason, please do not attempt to ship items back to us without contacting our eCommerce department to obtain a Merchandise Return Authorization code.

1. Contact our eCommerce department to obtain a Merchandise Return Authorization code. Email ecommerce@finks.com to schedule a call from our Customer Service Representatives who will verify your order and help you prepare the item for return.
2. Securely repack your item in the original packaging, including any promotional boxes or bags, certificates, and appraisals included with the item. The item and its original packaging must be shipped in a brown box to ensure safe return.
3. Include the original sales or gift receipt and the web packing slip with Merchandise Return Authorization code.
4. Attach the shipping label from your web packing slip to the outside front of the box.
5. You will be notified via email when we receive the item and inspect it. Your refund will be credited to your original payment method.

In-store Returns
30 days from date of delivery with authorization, original packaging, and shipping receipt. Subject to quality control inspection.

1. Securely repack your item in the original packaging, including any promotional boxes or bags, certificates, and appraisals included with the item.
2. Bring the item with the original sales or gift receipt into any of our store locations.
3. Our staff will inspect your return and issue a gift card for the amount of the return.